FAQ's
Health & Safety
Are electrolyte powders healthy?
Yes — when used properly. Pure Charge replenishes essential minerals your body loses through sweat, daily activity, and alcohol. Our formula supports hydration, energy, muscle function, and recovery without unnecessary sugar or fillers.
Does Pure Charge have calories?
Pure Charge is low-calorie. Each serving contains 8 calories calories.
Can I drink Pure Charge while fasting?
Yes — Pure Charge contains no sugar and minimal calories, so it’s suitable for most fasting routines. (If fasting for medical/religious reasons, check with a professional.)
Can pregnant or breastfeeding women take Pure Charge?
Pure Charge uses simple, clean ingredients, but pregnancy changes mineral needs. Under these circumstances you can take electrolytes because hydration plays a big role in overall hydration and body function.
Is Pure Charge safe to drink every day?
Yes — it’s designed for daily hydration support. If you’re on a low-sodium diet or have a medical condition, consult a doctor first.
Ingredients & Dietary Info
What ingredients are in Pure Charge?
Pure Charge contains electrolytes (sodium, potassium, magnesium), natural flavours, citric acid, and natural sweetener. No sugar, no artificial colours, no unnecessary additives.
Does Pure Charge contain any allergens?
Pure Charge contains no major allergens. Always check the nutrition label if you have severe sensitivities.
Is Pure Charge vegan?
Yes — Pure Charge is 100% vegan-friendly.
Is Pure Charge suitable for all dietary requirements?
Pure Charge is:
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Vegan
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Gluten-free
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Dairy-free
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Sugar-free
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Keto-friendly
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Fasting-friendly
How to Use Pure Charge
How much Pure Charge can I have per day?
Most people enjoy 1–2 servings per day depending on activity level. If you sweat a lot — workouts, running, sauna, long work shifts — you may use more.
When should I drink Pure Charge?
Anytime you need better hydration:
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First thing in the morning
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Before or during workouts
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After sweating (gym, sauna, cardio)
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During long workdays or travel
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When you feel a midday crash
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After drinking alcohol
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On hot days
Do electrolyte powders expire?
Yes — check the best-before date for maximum freshness. Store Pure Charge in a cool, dry place. No need to worry as they last a long time.
Shipping & Orders
Where do you ship from?
All orders ship from our UK warehouse in the South of England.
Where do you ship to?
We currently ship within the UK only.
How long does delivery take?
We ship with Royal Mail Tracked 48. Delivery is usually 2 working days after dispatch.
How much is delivery?
UK delivery is £3.50 via Royal Mail Tracked 48.
Shipping is FREE on orders over £30 on a one time purchase or with a subscription.
How do I track my order?
As soon as your order ships, you’ll receive a tracking link via email.
How do I edit my shipping address?
If your order hasn’t shipped yet, email us immediately at purechargecoms@purechargecoms.info with your order number and updated details.
Returns & Guarantees
What is your guarantee?
We want you to love Pure Charge. If you’re not satisfied, contact us at purechargecoms@purechargecoms.info and we’ll make it right.
Can I return or exchange my order?
If your product is unopened, you can return it within 30 days. If there’s an issue with your order, we’ll fix it straight away.
What if I received the wrong item?
Email us with your order number and a quick photo — we’ll send the correct item out immediately.
I don’t like the flavour. Can I swap it?
If unopened, yes — you can exchange for another flavour. If opened, contact us and we’ll work out the best solution.
Subscriptions
How do Pure Charge subscriptions work?
Choose your flavour and delivery frequency. You’ll save money on every order and never run out. Manage, pause, or cancel anytime.
Can I change my flavour?
Yes — log into your account or email support and we’ll update it for your next shipment.
Can I change delivery frequency?
Absolutely. You can change your frequency in your account at any time.
Do I have to subscribe?
No — you can buy one-off whenever you like.
General Questions
Do you offer discounts?
We offer occasional promotions. Subscribe to our emails for exclusive offers.
Is Pure Charge available in stores?
Pure Charge is currently online-only.
How do I place an order?
Choose your flavour, add to cart, and checkout securely in under a minute.
What payment methods do you accept?
We accept all major cards like Apple Pay, Google Pay. You can see all the options at checkout.